We collaborate with the
best tech industries
Our AI partners include:











.webp)



Our AI partners include:








This Data Processing Agreement ("DPA") forms part of the Terms of Service between CogniCo AI Consulting ("CogniCo," "we," "us," or "our") and the organization agreeing to these terms ("Customer," "you," or "your"). This DPA reflects the parties' agreement with respect to the processing of Personal Data by CogniCo on behalf of the Customer in connection with the services provided by CogniCo.
"Personal Data"
means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly.
"Processing"
means any operation or set of operations which is performed on Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
"Data Controller"
means the entity which determines the purposes and means of the Processing of Personal Data.
"Data Processor"
means the entity which Processes Personal Data on behalf of the Data Controller.
"Services"
means the AI consulting, implementation, and capacity building services provided by CogniCo to Customer.
Customer acts as the Data Controller with respect to the Personal Data processed by CogniCo on Customer's behalf in the provision of the Services.
CogniCo acts as the Data Processor with respect to the Personal Data processed on behalf of Customer in the provision of the Services.
CogniCo shall Process Personal Data only for the purpose of providing the Services to Customer and in accordance with Customer's documented instructions.
The types of Personal Data processed may include, but are not limited to:
CogniCo will Process Personal Data for the duration of the Services agreement, unless otherwise agreed upon in writing.
CogniCo shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
CogniCo shall ensure that all personnel who have access to Personal Data are subject to confidentiality obligations.
Customer provides general authorization for CogniCo to engage subprocessors to Process Personal Data in connection with the provision of Services.
CogniCo shall inform Customer of any intended changes concerning the addition or replacement of subprocessors, providing Customer with the opportunity to object to such changes.
CogniCo shall ensure that subprocessors are bound by written agreements that require them to provide at least the level of data protection required of CogniCo under this DPA.
CogniCo shall, to the extent legally permitted, promptly notify Customer if it receives a request from a Data Subject to exercise their rights under applicable data protection laws. Taking into account the nature of the Processing, CogniCo shall assist Customer by implementing appropriate technical and organizational measures to help Customer fulfill its obligation to respond to Data Subject requests.
CogniCo shall notify Customer without undue delay after becoming aware of a Personal Data breach affecting Customer's Personal Data. Such notification shall include the nature of the breach, the categories and approximate number of Data Subjects concerned, the likely consequences of the breach, and measures taken or proposed to address the breach.
Upon Customer's request, CogniCo shall provide Customer with reasonable assistance in carrying out data protection impact assessments and prior consultations with supervisory authorities, taking into account the nature of Processing and the information available to CogniCo.
Upon termination of the Services, CogniCo shall, at Customer's choice, delete or return all Personal Data to Customer and delete existing copies unless applicable law requires storage of the Personal Data.
CogniCo shall make available to Customer all information necessary to demonstrate compliance with the obligations set forth in this DPA and shall allow for and contribute to audits, including inspections, conducted by Customer or another auditor mandated by Customer.
CogniCo shall not transfer Personal Data outside of Canada without the prior written consent of Customer and ensuring that appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
This DPA may only be modified by a written amendment signed by both parties.
For questions about this Data Processing Agreement, please contact us at privacy@cognico.ca
At CogniCo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using CogniCo's website and services, you agree to the terms outlined below.
We may collect personal information such as names, email addresses, and contact details when you provide them voluntarily, such as through:
We collect information on how you interact with our website and services. This includes:
CogniCo uses cookies and similar technologies to enhance user experience, improve functionality, and gather data on website usage. You can manage your cookie preferences through your browser settings.
The information we collect is used to:
Usage data is analyzed to:
We may use your contact information to send:
You can opt out of promotional communications at any time by following the instructions provided in our emails or contacting us directly.
CogniCo may engage trusted third-party service providers to assist with our operations, such as:
We may disclose information if required by law or to protect our rights, property, or the safety of our users and the public.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
CogniCo implements advanced security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.
You have the right to:
To exercise these rights, please contact us at privacy@cognico.ca
You can opt out of receiving promotional communications from us at any time by:
Most web browsers allow you to control cookies through browser settings. You can choose to block or delete cookies, but this may affect your experience on our website.
At CogniCo, we adhere to all major privacy standards, including:
Our compliance ensures your personal data is handled responsibly and securely.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at privacy@cognico.ca
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: privacy@cognico.ca
Postal Address: CogniCo AI Consulting
Privacy Office
At CogniCo, we value your data security and privacy. We appreciate your assistance in identifying and reporting any vulnerabilities you may discover in our systems or services.
Email Your Findings
Send your vulnerability report to security@cognico.ca
Provide Detailed Information
Include a detailed description of the vulnerability, including steps to reproduce the issue.
Include Supporting Materials
Attach any relevant files, code snippets, or screenshots that help illustrate the vulnerability.
Provide sufficient information for our team to understand and reproduce the issue.
Do not exploit the vulnerability or share it publicly before it is resolved.
Ensure all communications are conducted within the bounds of legal and ethical standards.
We will acknowledge receipt of your report promptly.
Our security team will investigate and validate the reported vulnerability
Once validated, we will work to address and resolve the issue in a timely manner.
We may offer recognition for significant contributions to our platform's security.
CogniCo reserves the right to address vulnerabilities at its discretion. We are committed to maintaining open communication with security researchers and appreciate their assistance in ensuring a secure environment for all users.
This Copyright Notice outlines the intellectual property rights associated with the content, materials, and resources available on the CogniCo website and through our services.
© 2025 CogniCo AI Consulting. All rights reserved.
All content, materials, and resources available on the CogniCo website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, and the compilation of all content, are the property of CogniCo AI Consulting or its content suppliers and are protected by Canadian and international copyright laws.
CogniCo grants you a limited, non-exclusive, non-transferable license to access and use the content on our website for personal, non-commercial purposes. This permission includes:
Unless explicitly permitted by CogniCo or by applicable copyright law, you may not:
Users retain ownership of content they submit to CogniCo. By submitting content, you grant CogniCo a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with providing and improving our services.
Our website may include content provided by third parties. All third-party content remains the intellectual property of the respective third parties and is protected by applicable copyright laws.
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with the following information:
Copyright infringement notifications should be sent to:
Email: copyright@cognico.ca
Postal Address: CogniCo AI Consulting
Copyright Agent
Canada
The CogniCo name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of CogniCo AI Consulting or its affiliates. You may not use such marks without the prior written permission of CogniCo.
CogniCo reserves the right to update or modify this Copyright Notice at any time. We will notify users of any material changes by posting the new Copyright Notice on this page and updating the "Last Updated" date.
Copyright infringement notifications should be sent to:
Email: copyright@cognico.ca
Postal Address: CogniCo AI Consulting
Copyright Agent
Canada
Welcome to CogniCo! Please read these Terms of Service carefully before using our website and services. By accessing or using CogniCo's website and services, you agree to be bound by these Terms of Service.
By accessing or using CogniCo's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our platform.
CogniCo provides AI consulting, implementation, and capacity building services for small businesses and non-profits. Our services include:
CogniCo reserves the right to modify, suspend, or discontinue any part of our services at any time. We will provide reasonable notice of significant changes whenever possible.
CogniCo retains ownership of all intellectual property rights associated with its platform, including software, content, designs, and trademarks. All rights not expressly granted are reserved.
Users are granted a limited, non-exclusive, non-transferable license to access and use CogniCo's services for personal or commercial purposes, subject to these Terms of Service.
You retain ownership of any content you provide to CogniCo. By submitting content, you grant CogniCo a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with providing and improving our services.
CogniCo collects and processes user data in accordance with its Privacy Policy. By using our services, you consent to the collection, storage, and processing of your data as described in our Privacy Policy.
For clients engaging CogniCo for services that involve processing personal data, our Data Processing Agreement applies and forms part of these Terms of Service.
Fees for CogniCo's services are outlined in our service agreements or proposals provided to clients. We offer:
Payment terms are specified in individual service agreements. Unless otherwise stated:
To the maximum extent permitted by law, CogniCo and its affiliates are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. This includes, but is not limited to, loss of data, profits, or business opportunities.
Our total liability for any claims under these terms shall not exceed the amount paid by you to CogniCo for services in the 12 months preceding the claim.
You agree to indemnify and hold harmless CogniCo and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorney's fees) arising from your use of the services or violation of these Terms of Service.
You may terminate your use of CogniCo's services at any time by discontinuing use or as specified in your service agreement.
CogniCo may terminate or suspend your access to the services without prior notice for violations of these Terms of Service or any activities that compromise the integrity of our platform.
Upon termination, your right to use the services will immediately cease. All provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
CogniCo reserves the right to update or modify these Terms of Service at any time. Significant changes will be communicated to users, and continued use of our services constitutes acceptance of the updated terms.
These Terms of Service are governed by and construed in accordance with the laws of Canada. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Canada.
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
These Terms of Service, together with the Privacy Policy and any other legal notices published by CogniCo, constitute the entire agreement between you and CogniCo concerning the services.
For any questions or concerns regarding these Terms of Service, please contact us at:
Email: legal@cognico.ca
Postal Address: CogniCo AI Consulting
Legal Department
